At DrKambojHomoeopathy.Com, we value your trust and are committed to providing you with high-quality homeopathic medicines and services. We understand that there may be situations where you may need to request a refund or return, and we aim to make this process as transparent and straightforward as possible. Please take a moment to review our Refund and Return Policy:
Return Policy:
We accept returns only under the following circumstances:
- Incorrect Product Shipment: If, by an error on our part, you receive a product other than what you ordered, we will gladly accept the return and replace it with the correct item.
Refund Policy:
We offer refunds in the following situations:
Order Placement Mistake: If you have placed an order by mistake, and you notify us before the order is shipped (i.e., within 8 hours or before the shipping process begins), we will process a full refund for your order. Please contact our customer support team immediately to initiate the refund process.
Multiple Orders Placed Mistakenly: If you unintentionally place the same order multiple times and notify us before shipping, we will refund the additional duplicate orders to your original payment method.
Process for Returns and Refunds:
To request a return or refund, please follow these steps:
Contact Customer Support: If you meet the criteria for a return or refund as outlined in our policy, please get in touch with our customer support team via the contact information provided on our website.
Provide Order Details: When contacting us, be sure to provide your order number, a description of the issue, and any relevant information that will help us process your request efficiently.
Return Product: If applicable, we will provide you with instructions for returning the incorrect product. Please ensure that the product is in its original condition and packaging.
Refund Process: For refund requests, once we have verified your eligibility, we will initiate the refund process. The refund will be processed to the original payment method used during the order placement.
Please note that all return and refund requests are subject to our discretion and may be processed in compliance with applicable laws and regulations. We reserve the right to make exceptions on a case-by-case basis.
Thank you for choosing DrKambojHomoeopathy.Com. We are here to assist you and ensure that your experience with us is as smooth and convenient as possible. If you have any questions or require further assistance, please do not hesitate to contact our customer support team.